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FAQ
We are here to help
PRODUCT & STOCK
Do I have to use the Nissan Leaf motor, inverter, BMS and charger?
Yes, for now all components are dependent on each other. By using all Nissan components the system works as it was intended originally by the manufacturer.
Can I use the original Leaf throttle pedal?
Yes, the Resolve controller works with all Leaf pedals from 2014-2021. For more info please visit the Wiring Diagram & Fun Facts document. If you instead want a bottom mounted throttle pedal the Resolve controller also works with the VW Touran pedal.
Is there a warranty on the Resolve controller?
Yes there is, if the controller were to break from normal usage within the three first years we will replace it. However, if it were to break from user error such as wiring the controller wrong we can’t guarantee a free replacement. But since our main goal is satisfied customers with successful EV conversion, we will strive for an open dialogue about what went wrong and offer a discount were both parties hopefully are satisfied.
Do you ship worldwide and how long will it take?
Yes, we ship to every country in the world using DHL Express. It usually takes 2-5 Business days to receive the Controller.
ORDER ISSUES
I'm missing a product from my order, what do I do?
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What do I do if I receive a faulty item in my order?
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Will you refund the shipping charges on my parcel?
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What do I do if the Gift Voucher I bought hasn't arrived?
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Why is the website product code different to my delivery note?
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RETURNS AND EXCHANGES
What is your return policy?
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How do I make a gift exchange?
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What do you do with used shoes that are returned?
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When can I expect my refund?
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STILL HAVE ANY QUESTIONS?
+4 (585) 860-69-88
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